Privacy Policy

Last Updated: September 20, 2025

This Privacy Policy describes how [Your Company Name] ("Company", "we", "us", or "our") collects, uses, and shares your information when you use our Kaphila API service ("Service").

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Payment information (processed by third-party payment processors)
  • Call data (phone numbers, call duration, call recordings)
  • Technical information (IP addresses, browser type, device information)

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Monitor and analyze usage and trends to improve your experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf
  • Law enforcement or government officials when required by law
  • Business partners with your consent

4. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. Call recordings are retained for 30 days unless otherwise specified.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your personal information
  • Request portability of your personal information
  • Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at [email protected].

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].